10. Manner in which complaint shall be made.
A complaint in relation to any goods sold or delivered or any service provided may be filed with a Divisional Forum by.
(a) the consumer to whom such goods are sold or delivered or such service provided ;
(b) any recognised consumer association, whether the consumer to whom the goods sold or delivered or service provided he is a member of such association or not ; or
(c) the Government :
Provided that in relation to District of Leh, Kargil, Poonch and Rajouri a complaint under this section may be filed with the concerned Deputy Commissioner, who shall forward such complaints to the Divisional Forum having jurisdiction to entertain such complaint.
Explanation. For the purpose of this section “recognised consumer association” means any voluntary consumer association registered under the Companies Act, 1956 or any other law for the time being in force.