36B. INQUIRY INTO UNFAIR TRADE PRACTICES BY COMMISSION.
The Commission may inquire into any unfair trade practice, –
(a) upon receiving a complaint of facts which constitutes such practice from any trade association or from any consumer or a registered consumers’ association, whether such consumer is a member of that consumers’ association or not; or
(b) upon a reference made to it by the Central Government or a State Government; or
(c) upon an application made to it by the Director General; or
(d) upon its own knowledge or information.